REFUNDS & RETURN POLICY
💎 Refunds & Returns Policy
Lavish Interior Decor — Because Even Glam Has Rules
We want you to love your purchase as much as we loved curating it. But if something isn’t quite right, don’t worry — we’ve got you covered (in velvet, obviously).
🕒 Return Window
You have 30 days from the date of delivery to request a return. To be eligible, items must be:
-
Unused, unwashed, and in their original packaging
-
In the same condition you received them
-
Accompanied by proof of purchase (because receipts are still in style)
💌 How to Start a Return
-
Email us at support@lavishinteriordecor.com with your order number and the reason for return.
-
We’ll reply with easy return instructions (no long hold music, promise).
-
Once your item is received and inspected, we’ll process your refund or exchange.
💳 Refunds
Approved refunds are issued back to your original payment method within 5–10 business days after we receive your return.
Shipping fees, gift cards, and sale items are non-refundable (boujee doesn’t do clearance drama).
🚫 Non-Returnable Items
For hygiene and safety reasons, we can’t accept returns on:
-
Candles (if used or burned)
-
Custom or personalized items
-
Final sale or clearance items
📦 Exchanges
Need a different color or style? We offer one free exchange within 30 days of delivery (U.S. orders only).
💔 Damaged or Defective Items
We inspect every order before it leaves our warehouse, but if something arrives less than lavish, contact us immediately at support@lavishinteriordecor.com with photos of the issue. We’ll make it right — fast and fabulous.
✨ Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
We recommend using a trackable shipping service — we love luxury, but we don’t love lost packages.
💬 Need Help?
Our customer service team is always ready to assist. Email us anytime at support@lavishinteriordecor.com — because great service is part of the décor.
